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While CMOs argue about whether they should even be on an app “for teenage girls doing dances,” a much bigger shift is happening. Namely, Tiktok is evolving from a feed-based app to a search-driven platform. That changes how content gets discovered, how brands get found, and how you win. I was recently in Cannes and saw this ad at the airport: It’s subtle, but it signals a major shift in how TikTok is positioning itself. Not just as entertainment, but as the go-to destination for discovery and decision-making. They want to eat Google’s lunch, which is not so far fetched when 74% of Gen Z use tiktok for search, and a majority prefer it to Google. But before diving in, we need to understand the stages of the app. The Evolution of TikTok V1: Entertainment and Virality V2: Interest-Based Content V3: Intent and Search What we’re seeing now is TikTok evolving into a platform optimizing around search and intent. This shift impacts the mechanics of the platform and how you can win. It’s no longer purely about views or virality, but about showing up when people are looking for you or show interest in your category. Tiktok Wants To Be A Search Engine 1. TikTok rolled out Creator Search Insights For example, if people start searching “best new organic tinned fish” and there aren’t many videos, TikTok flags that as a gap. Creators who fill it often get rewarded with views. Hundreds of creators now use this exact approach and build content specifically to meet rising demand. When a platform gives users data on what people are searching for, where content is missing, and what topics are heating up, it’s a clear signal. They want more search-optimized content. 2. Users are treating TikTok like Google - 62% of users say they search TikTok for product reviews before buying. - 53% say they’ve visited or ordered from a restaurant after seeing it on TikTok. Tiktok, and social apps broadly are becoming the place where people go for discovery and decision making. Restaurants are getting flooded overnight after a handful of videos on Tiktok, and products in store and on Amazon are seeing velocities rise after a “viral” Tiktok. What used to take place through website reviews and google searches is now happening in app. So what does this mean for for brands and businesses? 1. Design content around search behavior 2. Show up when they search your brand 3. Build a local search moat 4. Use “SEO” hygiene So if you’re still thinking of TikTok as a place for trends and dances, you’re missing the bigger play. If you found this helpful, I write about social strategy like this every week. You can sign up here. Ashwinn |
Over the weekend, a bakery called JL Patisserie went viral after responding to an influencer’s negative review. If you haven’t seen it yet, give it a quick watch, then let’s break down why it worked so well and what every brand can learn from it. JLPATISSERIE I will forever dedicate my time and energy to continue to make it right to the people who value my teams hard work and have respected us and supported us since day one. #review #influencer #bakery ♬ original sound - JLPATISSERIE At the...
I was talking to a founder last week about the importance of this idea of "mental availability" and how it relates to branding building, social and content. There’s a great book called How Brands Grow by Byron Sharp. I highly (highly) recommend giving it a read if you’re building a brand because it provides a counter-narrative to a lot of what we like to believe about marketing. The one that stuck with me: loyalty is basically a myth. Even your “best” customers are buying competitors....
This week I want to cover one of the most important ways to tell your story on social: the pinned “story” post. We’re going to cover: 1. What it is 2. Why it matters 3. Examples of good posts 4. How to do thisWhat are pinned posts? For anyone terribly out of the know, platforms like Instagram and TikTok let you pin up to three posts so they always show up at the top of your profile. Most brands either have no pinned posts or just pin their three highest viewed videos. While that’s fine in...